Terms and Conditions
Customers must use and look after the rental items with due care. All items must be handled carefully and properly by competent persons and only in accordance with the manufacturers directions of use. Customers must not for any reason attempt to dismantle, alter, modify, repair or replace parts of the rental items.
APPEARANCE OF ITEMS
The photos and models shown on the website are meant for guidance only, items supplied may vary in colour, dimension and/or size
Displayed prices are VAT inclusive
Kids in Sicily assume no liability for damage or injury caused to property and/or persons while using rental items, including and above all in the case of product malfunction. In the case of items which require particular attention in assembly, disassembly and general use (such as car seats, pushchairs, table seats etc.) liability will not be attributable to Kids in Sicily. Kids in Sicily will supply the costumer with copies of the manufacturers instructions for assembly, disassembly and correct use of items where appropriate.
CONDITION OF RENTAL ITEMS
All items will be delivered functioning properly and maintained to a high standard. To avoid later disputes, the client is asked to check the condition of each rented item at the time of delivery. If items are returned dirty there will be surcharge of €10.00 per item.
If a rental item becomes damaged, for whatever reason, please inform Kids in Sicily immediately and stop using the damaged item. In the case of damaged items a replacement will be provided as soon as possible. The eventual costs of replacement or repair are the responsibility of the client and shall be billed to them.
THEFT AND / OR DAMAGE OF RENTAL ITEMS
The client will be wholly responsible for the rental items in the case of damage and / or theft, even if damages are resultant from theft and / or in the case of accident. Once finalised, the rental contract indicates the deposit for each item and the value that it relates to.
TERMS AND CONDITION OF SERVICES
Terms and conditions may change according to the service purchased either on Little Concierge or Kidsexperience and will be applied at the time of purchase of any service
DELIVERY AND COLLECTION
The rental items will be delivered on the agreed date and to the address specified by the client. The details for collection (date and address) are requested at the time of ordering. In the case that the client wishes to keep items for longer than the agreed period, it is necessary to request availability from Kids in Sicily, who will verify the availability of the items based on its subsequent reservations. In the absence of a request to prolong the rental period, the items must be returned on the agreed date.
In the case of early termination of the rental period at the clients choice (not out of damage or technical failure of the items), the value corresponding to the remaining rental period will not be refunded. In the case of late returns without prior notice, you will be charged the daily rental cost of the item plus an additional penalty of 30% of the rental cost. If the rental items are returned excessively dirty then there will be a cleaning charge of €10 per item.
The amount of the security deposit varies according to the rental item. The deposit amounts are listed in the booking confirmation according to the items ordered. Deposits are only debited from your credit card in the instances of irreparable damage or theft of the rental items.
COST OF DELIVERY
Cost of delivery is fixed at €17.50 per order. Delivery costs are added to the online order once the desired delivery address has been added. The cost of delivery to the Sicilian islands (Egadi, Aeolian, Pelagian, Ustica and Pantelleria) may be subject to change and will be confirmed during the pre-order.
Changes or cancellations must be communicated via email to Cancellations must be communicated up to 30 days prior to delivery and the full cost of the order will be reimbursed. For cancellations made within 30 days prior delivery, the full cost of the order will be payable.
The full cost of the order must be paid in advance by credit card, Paypal or bank transfer.
LAW AND JURISDICTION
Any disputes will be under the exclusive jurisdiction of the courts of Palermo.
If conflicts emerge, the Italian text will take precedence over texts translated into other languages.
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